At Embedian, we stand behind the quality and reliability of our products. All products manufactured by Embedian come with a two-year limited warranty from the date of purchase. This warranty ensures that our products are free from defects in material and workmanship under normal use and service conditions.
This two-year warranty covers:
Defects in materials and workmanship under normal usage.
Repair or replacement of defective parts or products, at our discretion.
Technical support for diagnosing product issues covered under warranty.
To be eligible for warranty service, customers must provide proof of purchase, such as an invoice or receipt, along with the defective product.
The warranty does not cover:
Damage caused by improper use, abuse, negligence, or accidents.
Unauthorized modifications, repairs, or alterations to the product.
Normal wear and tear, cosmetic damage, or external causes such as fire, flood, or electrical surges.
Software, firmware, or third-party accessories not manufactured by Embedian.
Products with serial numbers that have been altered, removed, or defaced.
To the fullest extent permitted by law, Embedian and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, loss of data, or business interruption, arising out of the use or inability to use the product. Our total liability shall be limited to the amount paid for the product.
To initiate a warranty claim, please contact our customer support team with the product details, proof of purchase, and a description of the issue. We will provide instructions on returning the product for evaluation and service.
For any questions regarding our warranty policy, please reach out to our customer service team.. We are committed to providing quality products and excellent customer support.
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Embedian is a leading provider of embedded computing solutions, specializing in high-performance system-on-modules (SoMs), single-board computers (SBCs), and industrial IoT solutions. Our innovative products power a wide range of applications, from automation to AI-driven edge computing.
